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Membership Upgrades FAQ

By Anisa Hosseinnezhad

Two IDA members standing in front of a black step and repeat with white ida logos. Person on left is wearing all black, person on right is wearing a blue jean jumpsuit with glasses.

How can I upgrade my membership?

To upgrade your membership, simply purchase your desired membership level here. Your new membership will begin at the expiration of your existing membership. You can start using your upgraded membership benefits immediately.
 

I Upgraded my membership but don’t see the new membership reflected on my account.

Our portal might not reflect your most up-to-date membership history. Please contact our team at membership@documentary.org, and our team will be able to assist you. 
 

I purchased the membership upgrade, but the expiration date is incorrect. 

Please contact our team at membership@documentary.org, and our team will be able to fix the expiration date for you.
 

I purchased my membership less than 30 days ago; how do I upgrade my membership?

If you have purchased your membership in the past thirty days but would like to upgrade your membership, please contact our membership team at membership@documentary.org, and we will contact you with instructions.

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